Here’s a summary of what customers describe about The Laundry Spot – Middletown on Atco:
Prices:
Washers:
- 30 lb: $3.26
- 50 lb: $4.48
- 80 lb: $7.39
Dryers:
- Small: $0.26 per 15 minutes
- Medium: $0.26 per 9 minutes
- Large: $0.26 per 5 minutes
- Free 25 cents worth of drying time with washes
Additional Services:
- Wash, dry, and fold service: $1.50 per pound
Payment System:
- Card-only system (no cash)
- Loyalty program with points
- Credit cards accepted
- Reloadable cards from kiosk
Equipment:
- Electrolux Professional equipment
- Recently remodeled with new machines
- Variety of washer/dryer sizes
- Ozone sanitizer feature in washers
- Mobile app for monitoring laundry progress
Staff:
- Named employees praised:
- Angie: helpful with machine selection
- Albert: maintains cleanliness
- Scott: noted for customer service
- Always attended
- Known for being helpful and friendly
Hours:
- Not 24 hours
- Last load by approximately 8:00 PM
Facility Features:
- Very clean environment
- Free WiFi
- Free parking
- Comfortable seating
- Clean restrooms
- High-tech amenities
- Card-operated vending machines
- Operating since 2006
Notable Strengths:
- Exceptional cleanliness
- Modern technology
- Helpful staff
- Well-maintained equipment
- Fast service (under an hour cycle time)
Cons:
- Limited operating hours
- Higher prices on vending items
- Masks required for employees
Overall Impression:
The Laundry Spot stands out for its modern technology, cleanliness, and exceptional customer service. While some consider vending prices high, the laundry services are viewed as reasonably priced. The facility’s recent remodel, loyalty program, and mobile app features make it a technologically advanced option. The combination of professional staff, clean environment, and reliable equipment makes it a preferred choice in the Middletown area, despite not being open 24 hours.