Here’s a summary of what customers describe about Wash & Dry:
Pricing:
- $1.00 – $1.25 per pound
- 20-pound minimum requirement
Payment Options:
- Coin
- Credit/debit cards
- Mobile payments (Apple and Samsung Pay)
- Loyalty/credit card program: 10th wash free
- First laundromat in area noted to accept credit cards
Services:
- Self-service laundry
- Drop-off wash and fold service
Facility Features:
- Recently renovated with:
- New washers with multiple size capacities
- New dryers
- More spacious layout
- Additional folding tables
- Brighter lighting
- Bathroom available
- Snack machines
- Parking lot in rear (with stairs)
- Clean environment
- Spacious interior
Convenience Factors:
- Multiple payment methods
- Nearby amenities
- Parking availability
- Good for large items (blankets, jackets)
Peak Times:
- Weekends reported as very busy
- Recommended to avoid peak laundry times
- Best experience during off-peak hours or at night
Customer Concerns:
- Not 24/7 operation
- Issues with some customers monopolizing machines
- Crowding during peak times
- Stairs to parking lot
Customer Behavior Issues:
- Some customers using multiple machines inefficiently
- Children running around
- Long wait times during busy periods
Overall Impression:
Wash & Dry appears to be a modern, well-maintained laundromat with significant improvements after renovation. The facility stands out for its multiple payment options and loyalty program. While the facility itself receives positive reviews, the experience can vary significantly based on timing and crowd levels. The combination of modern amenities and convenient payment options makes it popular, though customers recommend avoiding peak times.