Here’s a summary of what customers describe about EZ Wash Laundromat:
Prices:
- Described as “a little cheaper than most places”
- Recent price increase noted
- Specific amounts not mentioned
Hours:
- Open 24/7
Equipment:
- Mix of old and new machines
- New dryers recently added
- Some old dryers reported as problematic
- Broken machines clearly labeled
- Most washers functional
- Faster wash cycles noted
Facility Features:
- Large space
- Big parking lot
- Multiple washers and dryers
- Never too crowded
- Always machines available
Maintenance & Cleanliness:
- Some machines described as grimy on outside
- Machine interiors generally clean
- Weekend cleanliness issues noted
- Maintenance staff described as nice
- No attendant during all hours
Notable Positives:
- 24/7 accessibility
- Manager provides refunds for machine issues
- Never crowded
- Lost laundry reportedly secure
- Maintenance staff helpful
Issues Noted:
- Some outdated equipment
- Weekend messiness
- Some machines in disrepair
- Lack of full-time attendant
- Cleanliness varies by time of day
Customer Service:
- Good refund policy for machine issues
- Helpful maintenance staff
- Manager personally handles refunds
Overall Impression:
EZ Wash Laundromat appears to be a functional, no-frills establishment with competitive prices and the significant advantage of 24/7 operation. While the facility shows its age and has some maintenance issues, the management seems responsive to problems and maintains a customer-friendly refund policy. The mix of old and new equipment, combined with consistent availability and affordable prices, makes it a practical choice, particularly for those needing late-night laundry services. The main drawbacks appear to be inconsistent cleanliness and some equipment maintenance issues.