Here’s a summary of what customers describe about Joshua Cleaners:
Pricing:
- Pants dry cleaning: $8.29 (noted as expensive by one customer)
- Described as “reasonably priced” for alterations
- 50% deposit required for:
- Wedding gowns
- Alterations over $50
- Special cleaning jobs over $50
Services Offered:
- Dry cleaning
- Laundry service
- Alterations/repairs
- Special cleaning (stuffed animals, bedding, pillows)
- Pressing services
- Church vestment cleaning
- No shoe repairs
Operating Hours:
- Alterations measurements: Mon-Fri, 3:00-5:00 PM
- Closed Sundays and major holidays
- No appointments needed for alterations
Staff/Service:
- Family-run business
- Key staff mentioned:
- Stella (alterations specialist)
- Franco (pressing/customer service)
- Known for:
- Helping customers to their car
- Accommodating urgent requests
- Friendly, professional service
- Detailed stain removal expertise
- Honest communication about cleaning results
Quality of Service:
- Highly regarded for:
- Stain removal
- Careful handling of high-end items
- Reliable alterations
- Attention to detail
- Quick turnaround when needed
- Professional cleaning results
- Handling delicate/special items
Customer Service:
- Described as:
- Very friendly
- Professional
- Courteous
- Accommodating
- Solution-oriented
- Willing to expedite service when needed
- Providing helpful styling advice
- Offering thorough explanations
Notable Characteristics:
- Tests stains before cleaning
- Provides honest assessment of cleaning possibilities
- Maintains high cleanliness standards
- Builds long-term customer relationships
- Experienced with various fabric types
- Trusted with high-value items
Overall Impression:
Joshua Cleaners stands out as a highly professional, family-operated business with exceptional customer service. While some customers note higher prices, the quality of work and personal attention appear to justify the cost. The business has built a strong reputation for handling difficult cleaning challenges and providing reliable alterations services, with particular praise for their willingness to accommodate urgent requests and their attention to detail.