Here’s a summary of what customers describe about Aldo’s Cleaners:
Services Offered:
- Dry cleaning
- Same-day service (in by 9am, out by 5pm)
- Tailoring/alterations
- Pick-up and delivery service
- Wet cleaning for draperies
- Shirt service with starching
- Bed linens cleaning
Staff Mentioned:
- John (owner) – frequently praised
- Sofia/Sofie (counter service) – noted for excellent customer service
- Ana (tailor department)
Notable Features:
- Text notifications when items are ready
- Tissue stuffing in suits/shirts for crisp look
- Special attention to collars on dress shirts
- Careful handling of delicate clothing
- Button preservation on shirts
- Long-term customer relationships (many 15+ year customers)
Quality Highlights:
- Expertise with suits and formal wear
- Professional drapery cleaning
- Reliable delivery service
- Attention to detail
- Quick turnaround when needed
Customer Service:
- Accommodating staff
- Personalized service
- Willingness to stay late for customers
- Home visits for special items (like draperies)
Pricing:
- Described only as “more than reasonable”
(specific prices not mentioned in reviews)
Overall Impression:
Reviews consistently highlight exceptional customer service, quality of work, and reliability. Many reviewers are long-term customers (15-20+ years), suggesting consistent service quality over time.