Here’s a summary of what customers describe about Herlong Coin Laundry:
Specific Pricing:
- Small washers: $2.00
- Medium washers: $3.75
- Large washers (6 load): $6.50
- Large load wash and dry: $4.00 wash + $2.00 dry
- Noted as cheaper than most locations
Equipment:
- Washers:
- Small (double load)
- Medium (4 load)
- Large (6 load)
- New machines
- Generally efficient
- Dryers:
- Some maintenance issues noted
- One specific dryer reported not working
- Door closure issues on some units
- Need to check doors before inserting coins
Facility Features:
- 24-hour operation
- Air conditioning
- Free WiFi
- Clean restroom
- Change machine (accepts up to $20 bills)
- Detergent vending machines
- No TV (though customer offered to donate)
- No snack/drink vending
- Outlets for phone charging
- Folding areas
Facility Condition:
- Well-maintained
- Very clean
- No pest issues
- Some machine maintenance concerns
- Handicap accessibility needs improvement (ramp 30 yards from entrance)
Security/Safety:
- Safe environment
- Trusted enough to leave laundry unattended
- Some homeless presence noted but non-threatening
- Good neighborhood
Customer Experience:
- Positive reviews overall
- Helpful community of customers
- Reasonable prices
- Efficient washing
- Clean results
- Better value than competitors
- Some issues with change machine reliability
Notable Characteristics:
- State-of-the-art facility
- 24/7 availability
- Cleaner than most competitors
- Quieter atmosphere
- Professional management
- Responsive to customer issues
Management:
- Attentive to maintenance
- Compensates for issues
- Customer-focused (“Matt” specifically mentioned)
- Maintains cleanliness
Summary:
Prices at Herlong Coin Laundry range from $2.00 for small loads up to $6.50 for the larger ones. The facility is very well-lit, clean, and filled with new machines, although most of them have some damage or wear. It is open 24/7, has free WiFi, and clean restrooms, but lacks amenities such as TV or snack vending. Reasonable prices, good upkeep, and professional management have combined to make it a preferred option for so many customers, even among the more distant ones.