Here’s a summary of what customers describe about A J Sparkle Dry Cleaners:
Pricing:
- Described as “reasonable prices”
- Noted as less expensive than replacing garments
- No specific prices quoted
Service Quality:
- Successfully handles difficult cleaning challenges:
- Heavily soiled bridesmaids dress (black stains)
- White puffer coat with orange dirt
- Garments described as “looking like new”
- Consistent quality with regular items (work shirts)
- Fast turnaround compared to competitors
Customer Service:
- Family-owned business
- Long-term customer base (20+ years mentioned)
- Described as:
- Courteous
- Professional
- Friendly
- Honest about cleaning possibilities
- Understanding
- Efficient
Notable Features:
- Flexible service options
- Willing to suggest alternatives (steaming vs. cleaning)
- Can accommodate rush orders when possible
- Regular turnaround typically 3 days
- Consistent reliability for recurring customers
Long-term Customer Base:
- Multi-generational customers
- Regular business clients
- 20+ years of service history
- Family recommendations
While the reviews consistently mention reasonable pricing and good value, no specific prices are quoted in any of the reviews. The business appears to position itself as a quality-focused, family-owned operation with emphasis on customer service rather than competing on price.