Here’s a summary of what customers describe about Americlean Dry Cleaners and Alterations:
Staff:
- Owner: Maria Perez (new ownership noted)
- Lupe (alterations specialist)
- Described as warm and professional
Services:
- Dry cleaning
- Alterations including:
- Jean waist adjustments
- Dress alterations
- Hemming
- Delivery service available (mentioned during COVID-19)
- Same-day service possible (in emergency cases)
Quality:
Mixed reviews:
- Positive:
- Excellent alterations (particularly noted for jeans)
- Quality dry cleaning (no shrinkage mentioned)
- Professional results with formal wear
- Good results with duvets
- Negative:
- One review mentioned incorrect hemming lengths
Notable Aspects:
- Located on Taft Street
- New ownership brought improvements
- Willing to accommodate emergencies
- COVID-19 safety protocols
- Some alterations sent to external service
- Combined dry cleaning and alterations services
Customer Service:
- Friendly staff
- Professional approach
- Accommodating (staying after hours when needed)
- Clear communication
- Attention to detail
- Delivery options
Pricing:
- Described as:
- Competitive
- “Best prices”
- “Very good price”
(No specific prices mentioned)
Location:
- Convenient location
- Local business
The business stands out for its improved service under new ownership, combination of dry cleaning and alteration services, and strong customer service, particularly in emergency situations. While most reviews are positive, there is one notable criticism regarding hemming accuracy.