Here’s a summary of what customers describe about Diamond Bright Laundry:
Prices:
- Small load washer: $3.00
- Queen comforter wash & dry: $5.75
- Described as “fair priced”
Staff/Ownership:
- Owner (Mr. Zia) mentioned by name
- Female attendant also referenced
- Consistently present attendants
- Highly praised for assistance
Services:
- Self-service laundry
- Drop-off service available (2-hour turnaround mentioned)
- Guidance on:
- Machine selection
- Detergent amounts
- Machine settings
- Timing
Facility Features:
- Coin machine available
- Complimentary quarter cups
- Arcade games (Mrs. Pac-Man, Galaga)
- Snacks and drinks available
- Detergent and supplies for sale
- Clean environment
- Well-maintained machines
Equipment:
- Various machine sizes
- Most machines operational
- Clear marking of out-of-order machines
- Good working condition
- Handles large items (comforters, blankets)
Location:
- Accessible by bus (from Century Village)
- Located in a plaza
Time Efficiency:
- Average visit around 45 minutes
- Some wait times for dryers reported
- Fast service for drop-offs
Notable Strengths:
- Exceptional customer service
- Clean facility
- Working machines
- Helpful staff
- Convenient amenities
- Quick service
Areas of Note:
- Possible overcrowding at times (dryer wait mentioned)
- Comment about excessive soap usage on one occasion
Summary:
Diamond Bright Laundry stands out for its excellent service and reasonable prices, while quoting $3.00 for small loads and comforters at $5.75. The facility really makes a difference with hands-on service from the staff, cleanliness, and a number of amenities. There can be some waiting for dryers at times, but overall, the experience is very well regarded, especially because of personal attention by the staff and speed of service.