Here’s a summary of what customers describe about Touch of Class Dry Cleaners:
Business History:
- Established for over 30 years in Lakeland
- Multiple customers with 10-20 year loyalty
- Family-owned business
Services Mentioned:
- Traditional dry cleaning
- Wedding dress preservation/boxing
- Uniform cleaning (pilot uniforms noted)
- Down comforter cleaning
- Alterations
- Restoration of vintage/old clothing
- White/ivory garment specialization
Pricing:
- Described as “surprisingly affordable”
- Good value for quality
(No specific prices mentioned)
Quality Features:
- Fast turnaround time
- Consistent quality
- Expertise with delicate items
- Special attention to whites/ivories
- Professional uniform care
Staff Mentioned:
- Nash (employee)
- Family ownership
- Personal recognition of regular customers
Customer Service Strengths:
- Recognition of regular customers
- Warm, friendly atmosphere
- Professional expertise
- Satisfaction guarantee
- Helpful staff
Special Handling:
- Heirloom clothing
- Funeral attire
- Wedding dresses
- Professional uniforms
- Vintage items
The business distinguishes itself through long-term customer relationships, expertise with special garments, and consistent quality service, particularly notable for handling both everyday items and special occasion/heirloom pieces.