Here’s a summary of what customers describe about Regal Cleaners:
Pricing:
- $2.50 per clothing item (regardless of size)
- Comforter cleaning: $20
- Half the price of some competitors
- Same-day service available (drop-off before 9 AM)
Staff Mentioned:
- Lisa (“Boss Lady”)
Services:
- Dry cleaning
- Same-day service
- Urgent garment cleaning
- Stain removal
- Special garment care (prom dresses, suits, delicates)
Items Handled:
- Suits
- Delicate dresses
- Uniforms
- Comforters
- Winter coats
- Bedspreads with pillow shams
- Prom dresses
Service Quality:
- Attention to detail
- Superior stain removal
- Quick turnaround
- Early completion common
- Professional handling
Customer Service Features:
- Friendly staff
- Knowledge sharing
- Quick response to urgent requests
- Personal recognition of regular customers
- Willingness to re-clean if unsatisfied
Business Strengths:
- Competitive pricing
- Quality results
- Professional service
- Convenient hours
- Fast turnaround
The business distinguishes itself through competitive pricing, especially the flat $2.50 rate per clothing item, combined with high-quality service and quick turnaround times. Notable for handling both routine dry cleaning and special garments with equal care and attention to detail.