Here’s a summary of what customers describe about Tide Cleaners:
Business Status:
- Claims to be #1 brand in dry cleaning
- Multiple locations in Sarasota:
- Downtown
- US 41/Tamiami Trail
- South Sarasota
Services:
- Dry cleaning
- Laundry
- Zipper repairs
- Stain removal
- Duvet cleaning
- Furniture slip cover repairs
- 24/7 pickup service
Staff:
Named employees:
- Danielle (location manager) – highly praised
- Jennifer – noted for friendly service
Characteristics: - Patient with seniors
- Professional
- Friendly
- Knowledgeable
- Accommodating
Notable Features:
- 24/7 pickup availability
- Text/email notifications
- Clean, well-maintained facilities
- Quality hangers (extra long, no shoulder marks)
- Regular coupons offered
- Quick turnaround (often next-day service)
- Express 24-hour service
Pricing:
- Described as “highly competitive”
- Specific amounts not mentioned
- Coupons available regularly
Quality Markers:
- Effective stain removal
- High-quality cleaning
- Professional finishing
- Reliable service
- Consistent results
Additional Strengths:
- Good communication
- Flexible pickup times
- Accommodation of special needs
- Quick issue resolution
- Six-year customer retention noted
- Suitable for both locals and visitors
Customer Service:
- Responsive management
- Issue resolution
- Proactive service checks
- Clear communication
- Special accommodation for seniors
While specific pricing isn’t detailed in the reviews, the business stands out for its combination of professional service, convenience features (especially 24/7 pickup), and quality work. The presence of regular coupons and competitive pricing, combined with premium service features, appears to provide good value. The mix of local service with national brand backing seems to result in consistent quality and professional operation.