Here’s a summary of what customers describe about Bob’s Laundry & Dry Cleaning:
Business Background:
- Family owned and operated
- Serving Gulf Gate area of Sarasota for over 40 years
- Under new ownership (mentioned in recent review)
Services:
- Dry cleaning
- Laundry
- Alterations
- Stain removal
- Specialty cleaning (rugs, slipcovers)
- Hat pressing
- Linen cleaning/pressing
- Designer garment care
Operating Hours:
- Opens at 8am (not 7am as listed on Google)
- Other hours not specified
Pricing:
- Described as:
- Reasonable
- Lowest rates in town
- Fair
- Competitive
- Specific amounts not mentioned
Notable Strengths:
- Quality work
- Stain removal expertise
- Attention to detail
- Fast turnaround
- Special item handling
- Personal service
- Customer recognition
- Long-term customer retention
Specialty Items Handled:
- Designer clothes
- Quinceañera dresses
- Kentucky Derby hats
- Scandinavian linens
- Expensive rugs
- Patagonia jackets
- White slipcovers
- Comforters
Staff Characteristics:
- Friendly
- Knowledgeable
- Attentive
- Respectful
- Helpful (including loading/unloading assistance)
- Memory for customer preferences
Quality Markers:
- No bleaching issues
- Careful handling of expensive items
- Expertise with different fabrics
- Professional finishing
- Attention to detail
- Successful difficult stain removal
Customer Service:
- Personal recognition of customers
- Accommodation of special requests
- Professional expertise
- Loading/unloading assistance
- Welcoming atmosphere
The business stands out for combining long-standing experience with personal service. While specific pricing isn’t mentioned, reviews consistently note reasonable rates combined with high-quality service. Their ability to handle specialty items and difficult cleaning challenges, along with their personal approach to customer service, appears to justify their strong local reputation and loyal customer base.