Here’s a summary of what customers describe about SuperMatt Laundry;
Pricing:
- Described as “fair” and “cheaper than others”
- Specific prices mentioned:
- Large washer: $6.50
- Regular washer: $3.00
- Dryers: 25¢ per cycle (3-4 quarters typically needed)
Equipment:
Washers:
- Multiple sizes available
- No 50lb or 100lb machines
- Good working condition
Dryers: - Effective heating
- Multiple sizes
- Well-maintained
Payment System:
- Quarters only
- Change machines available
- No credit card capability at machines
- Bill-to-bill changers sometimes non-functional
Facility Features:
- Open 24/7
- Clean bathrooms
- Secured facilities
- Vending machines for supplies
- Adjacent to gas station
- Change machines
Services:
- Self-service
- Drop-off service
- Wash and fold service
- Comforter cleaning
Cleanliness:
Positive:
- Clean machines
- Clean bathrooms
- Well-maintained interior
Issues noted:
- Some exterior untidiness
- Ceiling leak mentioned
- Some water odor issues
- Occasional cleanliness concerns
Staff:
Positive:
- Courteous
- Helpful
- Friendly maintenance staff
Concerns:
- Some staff rudeness noted
- Cleaning timing issues
Customer Experience:
Positives:
- Fast turnaround
- Sufficient machine availability
- Convenient hours
- Good results
Challenges:
- Noisy when busy
- Issues with uncontrolled children
- Some homeless presence outside
- Occasional payment machine issues
Additional Notes:
- Popular for wash and fold service
- Good for bulk items like comforters
- Convenient location
- Mixed experiences with cleanliness
- Generally reliable machines
The facility offers competitive pricing and convenient 24/7 access, though limited payment options (quarters only) can be a drawback. While the core laundry services are reliable, there are some inconsistencies in cleanliness and staff interaction. The combination of fair pricing and generally well-maintained equipment makes it a practical choice, despite some minor issues.