Here’s a summary of what customers describe about Wash Works:
Prices:
Self-Service:
Washers:
- 20 lb: $4.75
- 35 lb: $5.75
- 50 lb: $6.50
- 80 lb: $11.00
Dryers: - 30 lb: $0.25/6 minutes
Wash & Fold/Delivery Service:
- Weekly Pickup: $2.09/lb
- By Request: $2.25/lb
- $40.00 minimum for both services
Large Items Pricing:
Mattress Pads & Comforters:
- Twin: $15.00
- Full: $20.00
- Queen: $25.00
- King: $30.00
Other Items:
- Pillows: $6-$10
- Sleeping Bags: $15-$20
Services:
- Self-serve laundromat
- Wash & Fold
- Next-day pickup and delivery
- Same-day service available
- Free hanging service for shirts and pants
- Business services for rags and linens
Facility Features:
- Large space
- Multiple washer sizes
- Multiple dryers
- Seating area with bar stools
- ATM
- Money dispensing machines
Customer Service Highlights:
- Well-trained staff
- Text updates for service status
- Responsive communication
- Quick issue resolution
- Named staff members (Charelle, Yanira) receiving praise
- Friendly drivers
Quality & Reliability:
- 24-hour turnaround time
- Consistent quality
- Reliable pickup/delivery
- Professional folding
- Some maintenance concerns noted
Overall Impression:
While self-service machines are considered somewhat expensive by some customers, the quality of service and convenience appear to justify the pricing for most customers. The business offers competitive rates for both self-service and full-service options, with clear pricing tiers for different sizes of items. The $40 minimum for pickup/delivery services suggests they’re targeting regular customers rather than one-off services. Customer reviews indicate strong satisfaction with the value provided, despite the pricing structure.