Here’s a summary of what customers describe about Dee’s Cleaners & Laundromat:
Equipment:
- Washer sizes: Single load to 8-load capacity
- Dryers: Up to 75-pound capacity
- Multiple machines available, rarely wait time
- Recently added card payment option (previously coin-only)
Services:
- Self-service laundry
- Wash, dry, fold service
- Dry cleaning
- Shirt laundering
- Alterations
- Area rug cleaning
- Delivery service available
- Rewards program with free washes
Facility Features:
- Free WiFi
- TV
- Couches and comfortable seating
- Work/study tables
- Vending machines
- ATM
- Quarter exchange machines
- Well-lit space
- Laundry supplies available for purchase
- Laundry bags for sale
Staff:
- Always attended
- Friendly and helpful staff
- Specifically mentioned: Julie
- Patient with new customers
- Provides guidance on machine usage
Atmosphere:
- Award-winning facility
- Clean and well-maintained
- Spacious
- Comfortable environment
- Pleasant atmosphere
Location:
- Located in Hamden
- Described as “best place in Hamden”
Prices:
- Described as “good prices”
- No specific amounts mentioned
- Savings mentioned for larger machines
Customer Experience:
- Long-term loyal customers (some 15-30 years)
- Positive experiences with staff assistance
- Good for both regular laundry and bulky items
- Convenient even on weekends
- Welcoming to first-time laundromat users
Overall Impression:
A well-established, professional laundromat offering comprehensive services with modern amenities. The facility stands out for its cleanliness, range of machine sizes, and comfortable atmosphere. The combination of helpful staff, multiple payment options, and reward program creates a positive customer experience. The business appears to successfully balance self-service and full-service options while maintaining high standards of cleanliness and customer service.