Here’s a summary of what customers describe about Laundromax:
Equipment:
- 150+ washers and dryers
- Machine capacity range: 20-80 lbs
- Well-maintained machines
- Rarely out of service
- State-of-the-art washers
- “Hottest dryers”
Facility Features:
- Spacious, clean environment
- Ample laundry carts
- Multiple folding tables
- Laundry supplies available for purchase
- Organized layout
- Safe environment
- Large, open spaces
- Sells duffel bag laundry bags
Staff:
Named employees praised:
- Chris (General Manager) – noted for:
- Professional conflict resolution
- Attentive customer service
- Enthusiasm for job
- Steve – noted for consistent friendliness
- Velvet – praised for service in wash & fold
- All staff described as helpful and positive
Services:
- Self-service laundry
- Drop-off service
- Dry cleaning
- Full-service wash & fold
Prices:
- Described as “best and cheapest especially for bigger machines”
- Specific amounts not mentioned
Customer Experience:
- Busy location
- Consistent cleanliness
- Regular maintenance
- Professional service
- Helpful staff for new customers
- Positive experiences reported by both new and long-term customers (3+ years mentioned)
Overall Impression:
A large-scale, professionally managed laundromat that stands out for its extensive equipment selection, consistent maintenance, and quality staff. The facility appears to be well-run with particular attention to customer service and cleanliness. While specific prices aren’t mentioned, customers consider it competitively priced, especially for larger machines.