Here’s a summary of what customers describe about M’Pressed Cleaners:
Services:
- Dry cleaning
- Wash and fold services (newly offered)
- Uniform cleaning
- Wedding gown cleaning and preservation advice
Business Type:
- Family-owned and operated dry cleaners
Quality of Service:
- Consistently described as high-quality
- Clothes returned in great shape and well put together
Customer Service:
- Friendly and welcoming staff
- Described as genuine and helpful
- Accommodating even in unusual situations (e.g., accidental interruption of Christmas party)
Pricing:
- Described as “GREAT” by multiple customers
- Specific price mentioned for wash and fold service: $1.60/lb
- 10% off first order for wash and fold services
Turnaround Time:
- Same-day service available at no extra fee
- 24-hour turnaround for wash and fold items (Monday-Thursday)
Community Involvement:
- Offered free uniform cleaning for law enforcement for a funeral of a local police officer
- Personally delivered cleaned uniforms when needed
Additional Features:
- Pick-up and drop-off services available
Customer Loyalty:
- Several customers express strong loyalty and preference for this cleaner
- High recommendation rate from customers
Overall Customer Experience:
- Consistently positive reviews
- Praised for quality, speed, and friendly service
- Appreciated for community involvement and personal touch
Specific Services Mentioned:
- Wedding gown cleaning and preservation advice
- Uniform cleaning for law enforcement
Overall, customers have a very positive view of M’Pressed Cleaners. This business is unique to better, excellent service, price, and customer relations. The businesses appreciate the turnaround times, same day with no extra fee, and customers give special kudos to the friendliness of the staff and the business involvement in the community. The wash and fold service, launched at $1.60/lb with a 10% discount for first orders, has been pretty well-received. Overall, M’Pressed Cleaners seems to be the kind of reputable, customer-service-based dry cleaning service that fosters loyal repeat clients through quality work, prices in line with the market, and heavy involvement in the community.