Here’s a summary of what customers describe about M’Pressed Cleaners:
Services:
- Dry cleaning
- Laundering
- Alterations and tailoring (in-house seamstress)
- Cleaning of casual wear, formal wear, leathers, and household items
Business Background:
- Owned and operated by a 4th generation dry cleaner
Quality of Service:
- Consistently described as high-quality
- Quick turnaround time mentioned by multiple customers
- Ability to handle emergency situations (e.g., last-minute stain removal)
Customer Service:
- Friendly and helpful staff
- Chelsea specifically mentioned for excellent service
- Willing to accommodate customers even during holiday hours
Pricing:
- Described as affordable, but specific prices not mentioned in the provided reviews
Additional Features:
- Pickup and drop-off services available for suits
- One-stop shop for cleaning and alterations
Customer Loyalty:
- Several customers mention using the service for years
- High recommendation rate from customers
Location:
- One customer mentioned they moved to a less convenient location, which was the only reason for changing cleaners
Overall Customer Experience:
- Consistently positive reviews
- Described as “10/10 service all around” by one long-time customer
- Praised for quality, speed, and comprehensive services
Specific Services Mentioned:
- Suit cleaning and maintenance
- Dress pants repairs
- Stain removal (even for difficult stains like cola on a bridesmaid dress)
On the whole, clients speak very highly of M’Pressed Cleaners. It is noted to have great service, quick turn-around times, and a full suite of offerings including dry cleaning, laundering, and alterations. Their business is valued for its friendly staff, ability to handle emergencies, and longevity of knowledge in the industry. The prices are reportedly affordable, though itemized prices are not listed. There wasn’t a single bad review, let alone one, excluding the fact that there was a location change for one customer, which was pretty inconvenient. From what can be taken, M’Pressed Cleaners is indeed a highly reputable and customer-focused dry cleaning service, building its loyal clientele through its consistently first-class service and quality customer service.