Here’s a summary of what customers describe about West’s Dry Cleaners & Laundry:
Pricing:
- No specific prices are mentioned in these reviews.
Services:
- Dry cleaning
- Stain removal (reportedly very effective)
- Leather cleaning
- Cleaning of large items like comforters and duvets
- Alterations (with an on-site seamstress)
- Email notifications when clothes are ready for pickup
Quality of Service:
- Highly regarded for stain removal without damaging garments
- Described as efficient
- Personal touch appreciated by customers
- Straightforward about stain removal possibilities
Customer Service:
- Staff described as kind, helpful, and friendly
- Counter staff specifically mentioned as being pleasant
- Honest in their dealings with customers
- Willing to reimburse for lost items (e.g., a lost pin)
- Kept items for extended periods (one customer mentions retrieving a suit after 4 months)
Operating Hours:
- Described as having “great” hours, though specific times aren’t mentioned
Overall Satisfaction:
- Many long-term customers
- Described as “simply the best” in Jonesboro
- Customers express preference for West’s over other local dry cleaners
Additional Notes:
- Seamstress described as “no-nonsense”
- Process for alterations requires checking in at the counter first
West’s Dry Cleaners & Laundry seems to be a reliable, customer-oriented company that does more than just dry cleaning. The owners are friendly and professional; workers there are honest. This business apparently has built a loyal base of clients with their consistency of service and expertise in handling almost everything related to cleaning and alterations. Pricing is not well-defined, but overall value would seem high based on positive reviews and customer loyalty.