Here’s a summary of what customers describe about Concord Custom Cleaners:
Services:
- Dry cleaning
- Alterations
Pricing:
- No specific information about pricing is mentioned in the reviews
Staff and Customer Service:
- Consistently described as friendly, polite, and professional
- The owner is specifically mentioned as being kind, nice, and professional
- Staff member “Misty” is mentioned positively
- Good communication both in person and over the phone
Quality of Service:
- Generally positive feedback on service quality
- Customers mention their clothes are kept in “top shape”
- Alterations are done quickly
Customer Satisfaction:
- Multiple long-time customers express loyalty
- Positive experiences reported consistently
- One customer specifically mentions the owner’s willingness to rectify mistakes
Locations:
- Mentions of locations in Gadsden and Anniston (likely in Alabama, given the context)
Additional Notes:
- One customer appreciates the owner’s integrity in making things right when there was an issue
Overall Impression:
- Reliable local dry cleaner and alteration service
- Strong focus on customer satisfaction and professionalism
- Consistent quality of service
The reviews represent Concord Custom Cleaners as a reliable, customer-oriented dry cleaning and alteration service; customers are very satisfied with the friendly and professional staff, among them an owner who seems hands-on with trying to ensure that customers are satisfied. Service quality is consistently good: clothes are well taken care of, and alterations completed in a very timely manner.
Overall, it would appear that Concord Custom Cleaners is highly regarded for blending good service with friendly staff and a customer-oriented approach. Positive feedback ranges from their dry cleaning services to even their alteration services, so it seems consistent across the board.