HHere’s a summary of what customers describe about Professional Cleaners:
Price:
- Specifically mentioned: $7.50 for ROTC uniform (compared to competitor’s $12.50)
- Described as “very reasonable cost”
- “Very cheap” prices
- Specific price comparison shows them as less expensive than competitors
Services:
- Dry cleaning for various items:
- ROTC uniforms
- Formal dresses
- Custom-made suits
- Sweaters
- Coats
- Comforters and shams
- Cotton and linen dresses
- Stain removal (including red wine)
- Pressing services
Convenience Features:
- Drive-up pick-up window
- Car-side service (will bring items to car)
- Quick turnaround (example: ready by noon when promised for 4 PM)
- Dog-friendly establishment (provides treats)
Staff & Service:
- Manager Sherri specifically mentioned positively
- New owners praised frequently
- Friendly employees
- Professional service
- Understanding of circumstances
- Fast service
- Consistent quality
Customer Base:
- College students (Auburn mentioned)
- Long-term customers
- Regular clients
- Pet owners
Quality of Work:
- Consistent quality
- Successful with difficult stains
- Items returned “like new”
- No complaints mentioned about quality
- Reliable service
Overall Impression:
Professional Cleaners stands out for competitive pricing (notably lower than competitors), excellent customer service, and consistent quality. Under new ownership, they’ve maintained high standards while adding customer-friendly features like being pet-friendly and offering drive-up service. Their combination of reasonable prices, quick turnaround, and quality work has created a loyal customer base, particularly among college students and local residents.