Here’s a summary of what customers describe about Carriage Cleaners:
Prices:
- Described as “great prices”
- Example given: duvet cleaning approximately half the price of competitors
- Specific prices not mentioned
Services:
- Dry cleaning
- Large item cleaning (duvets mentioned)
- Account setup available with credit card
Quality of Service:
- Reliable timing (“never late”)
- Consistent quality
- Items ready as promised
- Comprehensive care for all items
Customer Service:
- Very personable staff
- Caring and compassionate
- Notable mention of exceptional emotional support to a grieving family
- Professional attitude
- Consistent positive experiences
Location and Hours:
- Noted as having “great location”
- Convenient hours
- Specific hours not mentioned
Notable Points:
- Long-term customer retention
- Strong customer loyalty
- Personal connection with customers
- Professional yet caring approach
Overall Impression:
Carriage Cleaners stands out for competitive pricing, reliable service, and exceptional customer care. The staff is particularly praised for their personal touch and compassion, going beyond typical business relationships. The combination of good prices and quality service appears to maintain a loyal customer base.