Here’s a summary of what customers describe about Wilson Cleaners:
Services Offered:
- Dry cleaning
- Wet washing
- Stain removal (specialized in oil/grease stains)
- Drapery cleaning
- Pressing services
- Household items
- Laundry services
Prices:
- Described as “reasonable”
- Military discount available
- Specific prices not mentioned
Quality Features:
- State-of-the-art technology
- Specialized fabric cleaners
- High-capacity machines
- Thorough cleaning process
- Attention to detail (e.g., insisting on dry cleaning before pressing)
Customer Service:
- Personal recognition of regular customers
- Quick turnaround capabilities
- Flexible for emergencies
- Owner personally handles issues
- Problem resolution (example of lost shirt incident)
- Next-day service available
- Even facilitates connections for additional services (alteration referral)
Notable Points:
- Strong problem-resolution practices
- Accommodating emergency requests
- Professional handling of special garments
- Personal attention from ownership
- Consistent quality
- Reliable timing
Specialties:
- Complex stain removal
- Delicate fabric handling
- Various material types:
- Synthetic fibers
- Cotton
- Linen
- Specialty fabrics
Overall Impression:
Wilson Cleaners stands out for its professional service, problem-solving approach, and commitment to customer satisfaction. The business demonstrates excellence not just in routine service but particularly in handling special requests and resolving issues. Their combination of modern technology with traditional service approaches, along with personal attention to customers, creates a highly recommended cleaning service.