Here’s a summary of what customers describe about The Laundry Room II:
Prices:
- Large washer (under 60lbs): $13 (noted as expensive compared to competitors)
- Dryers: $2.00 for 33 minutes
- Total cost example: $12-$14 for 4 loads
- Customers note prices as “not too pricey” but “a little overpriced” for washers
Equipment:
- Front-loader washers only
- Multiple dryers
- Mix of card-operated and cash-operated machines
- Card system called “Easy Card” (load any amount)
Facility Features:
- Clean environment
- Well-lit
- Arcade games from the 80s
- Snack/drink machines (sometimes out of order)
- Limited seating (one bench noted)
- Carts available (sometimes scarce)
- Informative signs posted
Staff:
- Attendant mentioned (Quinn or Gwen)
- Described as attentive and helpful
- Regular cleaning observed
- Provides assistance to customers
Services:
- Self-service laundry
- Drop-off laundry service
- Hanging service available (with customer-provided hangers)
Peak Times:
- Weekends (especially Sundays) are crowded
- Usually machines available on weekdays
- Complaints about early closing time
Time Requirements:
- 4 loads (wash, dry, fold): 1-1.5 hours
Payment Options:
- Cash accepted
- Easy Card system
- More cash-operated machines than card-operated
Issues Noted:
- Limited seating
- Early closing time
- Cart availability during busy times
- Some machines more expensive than competitors
- Limited card-operated machines
Location:
- Huntsville area
- Good/safe area noted
- Some customers travel 15+ minutes to use facility
Customer Experience:
- Generally positive reviews
- Clean environment consistently mentioned
- Regular customers for 2+ years
- Safe atmosphere
- Helpful community of customers (sharing dryer time)
Overall Impression:
A well-maintained, professionally operated facility with higher prices for some machines but offset by quality service and cleanliness. The mix of payment options and additional services makes it convenient, though weekend crowding and limited seating can be issues.