Here’s a summary of what customers describe about Gogo Laundry:
Services:
- Coin-operated machines for self-service
- Wash and fold service
- Free pick-up and delivery laundry service
- Purified drinking water available
Pricing:
- Described as “great” and “reasonable”
- Wash and fold service priced at $1.65 per pound with a $10 minimum, which customers note as exceptionally affordable
Facility and Equipment:
- Consistently described as very clean
- New and large capacity washing machines and dryers
- All machines reported to be in working order
- Free WiFi available
- Vending machines and in-house store with affordable items
- Water filtration system for drinking water
- Ample parking available
Staff:
- Described as kind, helpful, and friendly
- Willing to answer questions
Customer Service:
- Noted as excellent
- Staff provides helpful assistance
Location:
- Described as convenient
Quality of Service:
- Laundry service praised for attention to detail
- Clothes returned fresh, clean, and undamaged
Atmosphere:
- Feels safe
- Opportunity to meet new people and make friends
- Mention of a “free bk space” where customers can park and relax
Unique Features:
- Combination of self-service, drop-off, and delivery options
- Purified drinking water available
- Coffee described as very fresh
Customer Satisfaction:
- Generally very positive reviews
- Described as the “Best laundromat ever” by one reviewer
- Highly recommended by multiple customers
Additional Services:
- Small repairs mentioned (though not explicitly stated for this laundromat)
Overall Impression:
- A clean, efficient, and well-equipped laundromat
- Appreciated for its cleanliness, new machines, and variety of services
- Known for affordable prices and good customer service
The reviews paint a picture of Gogo Laundry as a modern, clean, and customer-friendly laundromat; customers are extremely satisfied with its cleanliness, the good quality and size of the machines, and helpful personnel. In fact, it has self-service options, also wash-and-fold service, and there is also delivery service-all that would pretty well cover the needs of a wide range of customers. The fact that prices are quite reasonable, especially for the wash-and-fold service, has been mentioned as a definite plus. More niceties are free WiFi, purified water, and fresh coffee. The laundromat is kept well, with new equipment and cleanliness in their place; these are the features the customers really appreciate. Generally, Gogo Laundry appears to be a very popular choice here in San Jose and offers an overall comprehensive and satisfying laundry experience.