Here’s a summary of what customers describe about Carlene Cleaners:
Prices:
- “Affordable” for alterations
- “Fairly expensive” for tailoring
- 10% discount offered on Wednesdays
(No specific price amounts mentioned)
Services:
Dry Cleaning:
- Regular garments
- Suits
- Wedding dresses
- Leather jackets
- Next-day service available
Alterations/Repairs:
- Prom dress alterations
- Detailed tailoring work
- General repairs
- Zipper repairs
Location Features:
- Located next to 24-hour CVS
- Free parking lot
- Described as a “modest shop”
- Long-standing business in White Plains
Quality & Service:
- Consistent quality
- Quick service
- Detailed work
- On-time delivery
- Accommodating for rush jobs
- Attention to detail
- Professional service
Staff:
- Pleasant front desk gentleman
- Courteous service
- Owner:
- Gives customers needed time
- Accommodating
- Provides warm, personalized service
Notable Qualities:
- Long-established business
- Has dedicated customer base
- Serves both upscale families and regular customers
- Handles both large and small orders
- Quick turnaround compared to competitors
Special Notes:
- Wednesday special: 10% off
- Known for handling leather cleaning
- Accommodates rush orders when possible
Overall Impression:
Carlene Cleaners has established itself as a reliable cleaner in White Plains, known for consistent quality and personalized service. While tailoring is noted as relatively expensive, the overall pricing is considered reasonable, especially with Wednesday discounts. The combination of convenient location, comprehensive services, and attention to detail has earned them a loyal customer base. The business successfully serves both high-volume customers and those with occasional needs.