Here’s a summary of what customers describe about Nu-Way Cleaners & Tailors:
Business Background:
- Family owned and operated since 1945
- Located in Westchester area
- Large operation with multiple employees
Notable Staff Members:
- Ivan (praised for exceptional customer service)
- Frank (alterations consultant)
- Angie (front desk)
- Richard (manager)
- Jose
- Adel
- Bayliss family mentioned as owners
Services:
Cleaning:
- Dry cleaning
- Special fabric handling
- Stain removal (including specialty items)
- Wedding dress cleaning
- Shoe cleaning (including leather)
- Sports memorabilia cleaning
Alterations/Tailoring:
- Wedding dress alterations
- Regular clothing alterations
- Emergency alterations
- Belt modifications
- Custom work
Additional Services:
- Regular delivery to local apartment complexes
- Same-day service available for emergencies
- Pressing/steaming (including wedding veils)
Quality Aspects:
- Expertise with delicate items
- Specialized cleaning processes
- Professional pressing
- Attention to detail
- Handles valuable/sentimental items
Customer Service:
- Emergency accommodation
- Rush service available
- Flexible scheduling
- Professional consultation
- Willing to go “above and beyond”
- Solution-oriented approach
Pricing:
- Described as “reasonable”
(No specific prices mentioned in reviews)
Notable Qualities:
- Highly recommended by luxury retailers (Gucci)
- Handles emergencies/urgent requests
- Professional expertise
- Reliable service
- Consistent quality
- Strong reputation in Westchester area
Overall Impression:
Nu-Way Cleaners & Tailors is a professional establishment that places a strong emphasis on customer service and quality work. The fact that they can handle everything from routine services to emergency situations, and that they deal with high-end and delicate items with expertise, speaks volumes for them. Though prices are not stated, such a long-standing presence since 1945 and continued success indicate they give competitive value for their services.