Here’s a summary of what customers describe about Dewitt Cleaners Inc:
Prices:
- “You get what you pay for”
- Described as “great”
- Specific prices not mentioned in reviews
Payment Methods:
- Cash or check only
- No credit/debit cards accepted (frequently mentioned as inconvenience)
Services Offered:
- Dry cleaning
- Alterations/tailoring
- Wedding dress alterations
- Garment pressing
- Specialty items (e.g., kilts)
- Garment storage (for wedding dresses)
Business Details:
- Established 1949
- Family-run business
- Next-day service available
- Open when other cleaners are closed
Service Quality:
- Known for attention to detail
- Handles difficult cleaning jobs
- Consistent high-quality service
- Specialties noted:
- Men’s shirts and suits “done to perfection”
- Wedding dress alterations
- Specialty garments
- Quick turnaround times
- Reliable repairs
Customer Service:
- Accommodating with schedules
- Trustworthy (allows customers to pay later if needed)
- Professional and helpful staff
- Personal attention to customers
- 26+ years of consistent service noted by long-term customers
- Communicative about issues (missing buttons, items in pockets)
Notable Points:
- One of few remaining traditional dry cleaners
- Flexible appointment availability
- Long-standing business reputation
- Strong local reputation
- Considered “best cleaner in Syracuse” by some reviewers
Overall Impression:
Dewitt Cleaners Inc. appears to be more like an older, more traditional dry cleaner that takes great pride in its work and service. For some patrons, it’s a nuisance that they’re strictly on a cash-only policy. However, the quality of service and professionalism keep customers buying from them. They mix old values with professional expertise.