Here’s a summary of what customers describe about Plaza Cleaners:
Business History:
- Serving Birmingham’s over-the-mountain community since 1971
- Located in Pelham, Alabama
- Some customers report 20+ years of loyalty
Service Quality:
- Successfully handles challenging cleaning tasks:
- Pet hair removal from pea coats
- Difficult stains (including military uniform stains others couldn’t remove)
- Food stain removal
- Dress clothes cleaning
- Consistent quality noted
- Reliable delivery on promised dates
Staff:
- All-female counter staff noted
- Described as:
- Extremely friendly
- Pleasant to interact with
- Professional
- Treat customers like family
Pricing:
- Described only as “inexpensive”
- Specific prices not mentioned
Service Speed:
- Quick service
- Timely completion
- Reliable with promised completion dates
Customer Base:
- Long-term customers (some 20+ years)
- Military personnel
- Local community
Overall Impression:
Plaza Cleaners has established itself as a reliable, high-quality cleaner with strong community ties. They’re particularly noted for their ability to handle difficult cleaning challenges and maintain long-term customer relationships. While specific prices aren’t mentioned beyond being “inexpensive,” their consistent quality and friendly service appear to be their main selling points.