Here’s a summary of what customers describe about Cachet Cleaners:
Prices:
- Described as:
- “A little on the pricier side”
- “Not a $1.50 per item Walmart cleaner service”
- Higher prices justified by quality
- Wedding dress cleaning noted as “affordable”
- Specific prices not mentioned
Services:
- Dry cleaning
- Pressing/ironing
- Stain removal
- Specialty items:
- Wedding dresses
- Down comforters
- Suits
- Work clothes
- Linens
- Large comforters
Quality Features:
- Label-conscious treatment
- Individual garment attention
- Perfect pressing
- Successful stain removal
- Fresh clean smell
- No need for re-ironing
- High volume capability (reviewer mentions ~300 pieces/year)
Customer Service:
- Drive-up window available
- Quick turnaround times
- Personal recognition of customers
- Professional staff
- Family-like treatment
- Convenient drop-off/pick-up
- Long-term customer retention (many multi-year customers)
Staff:
- Specific staff (Hanna and Joey) mentioned positively
- Professional and kind
- Personal approach
- Remember customer names and numbers
Notable Points:
- Long-standing business
- Reliable service
- Attention to detail
- Fast turnaround for urgent requests
- Consistent quality
- Strong repeat customer base
Overall Impression:
While more expensive than budget cleaners, Cachet Cleaners is highly regarded for superior quality, personal service, and reliability. Customers particularly value the attention to detail, consistent results, and personalized customer service. The higher price point is frequently justified by the quality of work and service received.