Here’s a summary of what customers describe about Martinizing:
Prices:
- “Decent pricing” mentioned
- Specific prices not listed
- Note about handling “very expensive outfit”
Staff/Service Highlights:
- Glenda (manager) mentioned positively
- Jamie at Pratt location praised
- Martinia mentioned (during ribbon cutting)
- Above and beyond service noted
- Text notifications when orders complete
- Help with carrying items to car
- Pickup/delivery service available
Services:
- Specific Services Mentioned:
- Dry cleaning
- Pressing (formal wear)
- Laundry (large volumes)
- Alterations
- Special garment care
- Pickup/delivery service with app
- Blanket repairs
- Special Handling:
- Prom dress pressing (rushed service)
- King-size quilted bedspread
- Large volume laundry (6 bags mentioned)
- Expensive/delicate items
- Navy blazer restoration
Quality of Service:
- Consistently positive feedback
- Attention to detail
- Multiple quality checks
- Exceeds expectations
- Quick turnaround when needed
Recent Developments:
- Some location closure mentioned
- Chamber Ribbon Cutting Event
- Mobile app implementation
- Pickup/delivery service addition
Location:
- Multiple locations in Huntsville area
- Pratt location specifically mentioned
Customer Experience:
- Professional and friendly service
- Flexible with urgent requests
- Communication via text
- Mobile app convenience
- Reliable scheduling
Overall Impression:
Martinizing maintains high service standards with particular strength in customer service and handling special garment needs. The business appears to be evolving with modern conveniences like app-based services while maintaining traditional quality standards. Staff members are frequently praised for going above and beyond regular service expectations.