Here’s a summary of what customers describe about The Laundry Wheel Coin Laundromat & Wash and Fold in Phoenix, AZ:
Pricing:
- Described as “affordable” and “competitive”
- Wash and fold service: $1.50 per pound for most laundry types
- Self-service prices:
- Top load: $1.25
- Double load: $2.00
- Triple load: $2.25
- Max load: $3.00
- Dryer: $0.25 (presumably per cycle or time unit)
Services:
- Self-service laundry
- Wash and fold service
Cleanliness:
- Consistently described as very clean
- Clean restrooms
- Staff observed cleaning floors
Equipment:
- Over 50 modern, high-efficiency commercial machines
- Large capacity washers available
- Different sizes of washers available
- Machines reported to work well
Staff:
- Described as friendly, helpful, and happy to assist
- Bilingual service available (Spanish-speaking staff)
Facility Features:
- WiFi available
- Seating areas
- TVs
- Ceiling fans for comfort
- ATM machine inside
- Vending machines for snacks and drinks
- Laundry supplies available for purchase (single-use and full-size options)
- Brightly lit interior
Hours of Operation:
- Open daily from 7 AM to 10 PM
- Last load at 9 PM
Location:
- Located off 16th St and Oak in Phoenix
Additional Notes:
- Locally owned family business
- Fully attended during business hours
- Not crowded, with plenty of machines usually available
- Safe environment (no “sketchy people” mentioned)
Customer Service:
- Text notifications for wash and fold service (drop-off confirmation and pickup readiness)
- Prompt service, sometimes earlier than indicated
Overall Experience:
- Highly positive reviews
- Customers express satisfaction and intent to return
- Praised for cleanliness, efficiency, and good service
In conclusion, The Laundry Wheel Coin Laundromat & Wash and Fold in Phoenix excels as a top-tier laundry facility, offering a superior experience through cleanliness, modern equipment, and excellent service. With competitive pricing for both self-service and wash-and-fold options, customers receive great value. The friendly, bilingual staff and clean, well-maintained facility contribute significantly to customer satisfaction. Convenient amenities like WiFi, TVs, and various machine sizes enhance the experience. The text notification system for wash-and-fold service adds efficiency. Consistent positive feedback across all aspects of operation has fostered a loyal customer base. The Laundry Wheel’s commitment to creating a welcoming, efficient environment, combined with extended hours and full-time attendance, sets it apart in the Phoenix area.