Here’s a summary of what customers describe about The Wash House Laundry:
Prices:
Drop-off Service:
- $1.75/lb for clothes and bedding
- 10 lbs minimum ($17.50)
- Comforters, blankets, and rugs charged separately by piece
Pickup/Delivery Service:
- $2.00/lb for clothes and bedding
- $35 minimum order
- Free delivery within 3 miles
- $1/mile beyond 3-mile radius
Same Day Service:
- Additional $0.25/lb (subject to availability)
Services:
- Self-service laundry
- Wash and fold service
- Pickup and delivery
- Next-day service (Mon-Sat for drop-off, Mon-Fri for delivery)
- Special care for delicate items
- Industrial-sized machines
Facility Features:
- Clean environment
- Good lighting
- Free WiFi
- ATM available
- Change machine
- Vending machines
- Easy parking
- Located next to grocery store
- Comfortable waiting area
Staff:
- Owners Jennifer & Bryan highly praised
- Friendly and helpful attendants
- Professional service
- Attentive to customer needs
- Regular communication about pickup/delivery
Quality of Service:
- 24-hour turnaround typical
- Clothes returned clean and neatly folded
- Special attention to delicate items
- Uses quality cleaning products
- Consistent service quality
- Regular updates on order status
Notable Points:
- Long-term customers (some over 5 years)
- Safe environment
- Convenient location near restaurants
- Economic rates compared to home laundry
- Professional handling of special items (like rugs)
Overall Impression:
The Wash House Laundry receives consistently high praise for its professional service, cleanliness, and attention to detail. The combination of self-service and full-service options, along with delivery services, makes it versatile for different customer needs. The owners and staff are particularly praised for their customer service and care in handling laundry.