Here’s a summary of what customers describe about Celebrity Cleaners:
Prices:
- “Half of what other cleaners charged”
- “Fair prices”
- “Fairly priced”
- “Affordable”
- Beats competitors’ prices in Delray area
Staff:
Specifically mentioned:
- Daniel
- Josh
- Debbie
- Kristina (alterations)
- Owners are present on-site
Quality of Service:
- Outstanding dry cleaning
- No broken buttons (noted as unusual)
- Special attention to delicate items
- Handles specialty items (flags, veils, hats)
- Perfect condition of returned items
Services:
- Dry Cleaning:
- Regular garments
- Wedding attire
- Specialty items (flags, hats)
- Suit cleaning
- Alterations:
- Suit jacket alterations
- General alterations
- Special attention cases
Customer Service:
- Respectful treatment
- Willing to help
- Accommodating
- Patient
- Quick problem resolution
- Professional and courteous
- Handles urgent requests
- Shows personal care (noted in funeral-related service)
Turnaround:
- On-time delivery
- Quick service available
- Timely completion
Notable Strengths:
- Consistent quality
- Personal attention
- Problem resolution
- Owner involvement
- Special care for meaningful items
Overall Impression:
A competitively priced dry cleaner outstanding for combining quality service with considerably superior prices compared to those of their competitors. The firm stands apart by giving personal attention through owners and staff members, since it handles garments very carefully and has the capacity to attend to routine as well as special requests. Their combination of affordable pricing and high-quality service has earned them loyal customers, with particular praise for their careful handling of garments and willingness to take on special projects with personal significance to customers.