Here’s a summary of what customers describe about Big Splash Laundry:
Services & Hours:
- Open 24/7
- Attended hours: 7am-11pm
- 24-hour customer service by phone
- Self-service with multiple payment options:
- Coins
- Debit cards
- Credit cards
- PayRange app with Apple Pay integration
Pricing Details:
- Described as “super reasonable”
- Free pickup and delivery service
- PayRange app fees:
- Small fee ($0.25) for loads under $10
- Customers typically load $10-15 for multiple loads
Facility Features:
- Large capacity washers
- Hot dryers
- Daily machine cleaning
- Clean restrooms
- Located in shopping plaza near Publix and Dunkin Donuts
- Convenient parking
Technology:
- PayRange app features:
- Real-time load monitoring
- Push notifications
- Apple Watch compatibility
- Load time tracking
- Machine status updates
Management:
- New ownership as of January 2023
- Owner named Alex
- Made significant improvements
- Regular maintenance and cleaning
- Helpful staff available
Customer Experience:
- Clean environment
- Well-maintained machines
- Safe even during late hours
- Attracts customers from as far as Fort Lauderdale
- Convenient location for shopping while doing laundry
- Professional pickup/delivery service with good timing
Special Promotion:
- 15% off first-time customers for Wash & Fold or Pickup/Delivery services
- Promo code: FIRSTTIME
Overall Impression:
A modernized, well-maintained 24-hour laundromat with competitive pricing and convenient payment options. Notable for its cleanliness, reliable machines, and professional delivery service. The implementation of modern technology through the PayRange app is particularly appreciated by customers.