Here’s a summary of what customers describe about Wash-O-Rama Coin Laundry:
Specific Pricing:
- Double load wash: $2.50 (advertised as “one of lowest in Jax”)
- Wash & Fold service: $1.25 per pound
Operating Hours:
- 7:00 AM to 11:00 PM
- Last wash at 10:00 PM
Equipment:
- All machines reported working
- New machines
- Multiple units available
- Some dryer performance issues noted but quickly addressed
Payment System:
- Cash/coin only
- Quarter ($0.25) operated
- Change machine available
- Customers note desire for debit/credit card options
Facility Features:
- Free WiFi
- Refreshment options
- Clean surfaces
- Multiple machines
- Spacious layout
- Not overcrowded
- Regular cleaning
Staff:
Highly praised staff members:
- Ms. Dorothy (frequently mentioned)
- Ms. Dee Dee
- Mrs. Jackie
Notable staff characteristics: - Very helpful
- Professional
- Attentive
- Provides machine instruction
- Assists mobility-impaired customers
- Quick problem resolution
Facility Condition:
- Clean environment
- Regular maintenance
- Spotless surfaces
- Improved cleanliness noted
- Professional atmosphere
Wash & Fold Service:
- Fast service
- Professional folding
- Good results (clothes described as fluffy and fragrant)
- Neatly packaged
- Consistent quality
Peak Times:
- Busiest on Sundays
- Less crowded than nearby alternatives
Notable Characteristics:
- Professional service
- Consistent quality
- Clean environment
- Helpful staff
- Good value
- Popular choice despite nearby alternatives
Customer Experience:
- Positive atmosphere
- Professional service
- Quick problem resolution
- Clean environment
- Friendly staff
- Reliable service
Summary:
Wash-O-Rama Coin Laundry offers competitive pricing with double load washes at $2.50 and wash & fold service at $1.25/lb. The facility stands out for its exceptional staff (particularly Ms. Dorothy), cleanliness, and reliable service. While currently cash-only, the combination of professional service, clean environment, and competitive pricing makes it a preferred choice, with customers noting they pass other laundromats to use this facility. The addition of free WiFi and regular maintenance adds to its appeal, though some customers suggest adding card payment options would improve the experience.