Here’s a summary of what customers describe about On the Spot Dry Cleaning:
Prices:
- Described as “reasonably priced”
- Specific prices not mentioned in reviews
Services:
- Regular dry cleaning
- Specialized cleaning for delicate items
- Vintage clothing restoration
- Adhesive removal
- Linen cleaning
- FREE home pick-up & delivery
- Cleaning of household items
Locations:
- NW 53rd Avenue and NW 43rd Street location mentioned
Staff:
Key Personnel:
- John (owner) – noted for expertise
- Gilles (owner)
- Dawn (CSR) – highly praised
- Christina
Customer Service:
- Personal phone calls for delicate items
- Consultation on cleaning procedures
- Friendly and patient staff
- Special accommodations for urgent needs
- Knowledgeable about fabric care
- Takes time to explain processes
Quality Highlights:
- Expertise with delicate fabrics
- Success with vintage items
- Skilled at difficult cleaning challenges
- Consistent quality
- No damages reported
- Reliable turnaround times
Notable Features:
- Community involvement (supports Stop Children’s Cancer)
- Consultation for delicate items
- Sometimes complete orders ahead of schedule
- Special delivery arrangements when needed
Business Hours Note:
- May be closed on holiday weekend Saturdays
- Customers advised to call ahead on holidays
Customer Experience:
- Highly rated (reviews mention wanting to give “10 stars”)
- Consistent positive experiences
- Regular customers
- Strong reputation for handling difficult items
- Reliable service
Summary:
While specific pricing isn’t mentioned, On the Spot Dry Cleaning is described as reasonably priced with exceptional service quality. The business stands out for its personal attention to customers, expertise with delicate items, and community involvement. The owners and staff are frequently mentioned by name in positive reviews, suggesting strong personal relationships with customers.