Here’s a summary of what customers describe about S & S Cleaners:
Prices:
- Described as “great prices”
- “Cheaper than expected”
- Some debate about pricing (reference to criticism of not being $.99 per shirt like big cities)
- Specific prices not mentioned, but positioned as reasonable for quality work
Services:
Dry Cleaning:
- Regular dry cleaning
- Leather restoration
- Military uniforms with special creases
- Wedding dress cleaning and boxing
- Tablecloth pressing
- Smoke/soot damage cleaning
- Mold removal
- Stain removal (specializing in tough stains like ink)
Alterations:
- Basic repairs (hem fixing mentioned)
Notable Features:
- Quick turnaround (less than a week when others quote 2-3 weeks)
- 74 years in business (“LIK NU EXTRA CAREFUL DRY CLEANING OUR 74 year!”)
- Owner (Steve/Mr. Smith) frequently present
- Specializes in difficult cleaning challenges
Customer Service:
- Knowledgeable staff
- Educational approach (provides care tips)
- Takes time with customers
- Courteous staff
- Owner personally involved
- Knows customers by name
- Military-friendly
Quality:
- Highly rated for difficult stains
- Trusted with valuable items
- Specialty in restoring damaged items
- Particularly good with:
- Military uniforms
- Leather items
- Silk items
- Smoke-damaged clothing
- Mold removal
Location:
- Gainesville-based
- Popular with local professionals
- Well-established in community
- Attracts diverse clientele (students to professionals)
Customer Base:
- Long-term customers (some 15-24 years)
- Local professionals
- Military personnel
- College students
- Mix of regular and one-time customers
Summary:
While specific prices aren’t listed, S & S Cleaners is described as reasonably priced with higher-than-discount pricing justified by superior quality. The business stands out for its longevity (74 years), owner involvement, ability to handle difficult cleaning challenges, and strong community presence in Gainesville.