Here’s a summary of what customers describe about Cool & Clean:
Services:
- Dry cleaning
- Heavy coat cleaning
- Stain removal
- Pickup and delivery service
- Rush/urgent service available
Quality Features:
- State-of-the-art technology
- Meticulous garment care
- Successful with stubborn stains
- Perfect pressing
- Clean, cozy, new facility
- Pleasant fragrance
Customer Service:
- 24/7 availability (answered call at 3:30 am)
- Professional and friendly staff
- Specifically mentioned: Clara, Amy, Emmanuel
- Quick problem resolution
- Honest and trustworthy
- Attention to specific customer requests
Service Characteristics:
- Fast turnaround
- Reliable delivery
- 20+ years in business
- Convenient pickup/drop-off
- Located in Aventura area
Quality Standards:
- Exceptional attention to detail
- Consistent results
- Clean facility
- Well-organized
Pricing:
- Described as “very reasonable” for the quality
- Specific prices not mentioned
Notable:
- Long-term customer relationships (some 20+ years)
- Strong focus on customer satisfaction
- Handles urgent requests
- Success with difficult stains other cleaners couldn’t remove
- Operating with integrity
While the reviews emphasize value for money, no specific prices are quoted, though customers describe the pricing as “very reasonable” for the high-quality service provided.