Here’s a summary of what customers describe about My Laundry 2 (also known as Coinlaundry):
Prices Mentioned:
Washers:
- Small: $2.50/$2.75
- Medium: $4.00/$5.50
- Large: $7.50/$8.00 (for comforters/large loads)
Dryers:
- $1.00 per 30 minutes
- Multiple sizes available
Staff Mentioned:
- Angela (receptionist) – noted for exceptional service
- All staff described as friendly and helpful
Facility Features:
- Air conditioned (“cool”)
- Pleasant smell
- Bathroom (mixed reviews)
- Recently improved
- Some complaints about odor
- Multiple machine sizes
- Payment options:
- Cash
- Card system (occasional issues noted)
Services:
- Self-service laundry
- Drop-off service available
Equipment:
- Three washer sizes
- Two dryer sizes
- Machines generally available even during busy times
Cleanliness:
- Generally clean
- Some notes about floors needing sweeping
- Mixed reviews about bathroom cleanliness
- Pleasant atmosphere
Staff Characteristics:
- Helpful
- Friendly
- Good attitude
- Welcoming
- Attentive
Notable Strengths:
- Machine availability
- Multiple size options
- Friendly staff
- Cool environment
- Pleasant atmosphere
- Reasonable prices
- Efficient service
Areas for Improvement:
- Bathroom odor issues
- Floor cleaning
- Card payment reliability
Customer Experience:
- Peaceful atmosphere
- Good service
- Reliable results
- Trustworthy for drop-off service
- Generally positive experience
- Available machines even during peak times
Summary:
Price starting low ranges at the rate of $2.50/ $2.75 – $8.00 washers and for every 30-minute dryer. Things My Laundry 2 excelled in included staff friendliness, most of all Angie and nice availability of machines. Additionally, there was general improvement for clean facility restrooms, only sometimes cleanliness varies. Customers love the range of machine sizes available and the competitive pricing; however, there are some problems with the card system, so it’s a good idea to bring cash for backup.