Here’s a summary of what customers describe about Hockessin Cleaners:
Pricing:
- Patch work: $5 per shirt
- Dry cleaning shirts: approximately $4 per shirt
- Other specific prices not mentioned
Services:
- Dry cleaning
- Same-day service available
- Alterations
- Jean hemming
- Dress alterations
- Patch services (adding/removing)
- Wedding dress pressing
- Stain removal (including challenging stains like gel polish)
- Delicate item care
Quality of Work:
- Successfully handles delicate items
- Effective stain removal
- Quality alterations
- Professional pressing
- Consistent quality noted
Business Characteristics:
- Family-owned business
- Three generations of service mentioned
- Long-term customer relationships (15+ years noted)
- Customer-focused approach
Customer Service:
- Friendly staff
- Professional attitude
- Accommodating with urgent requests
- Kind interaction
- Reliable service
Notable Features:
- Same-day service available when needed
- Expertise with delicate materials
- Skilled in various types of alterations
- Trusted with valuable items (wedding dresses)
- Consistent service quality
Overall Impression:
It would appear that Hockessin Cleaners is a very solidly established, family-owned business with the highest possible reputation for quality work and customer service. Their cleaning and alteration services are complete and competitively priced, especially in their specialty of sensitive, high-value garments and complex alterations. From its long history of quality and dependability in its services, the enterprise has gained long-term customer relationships, best epitomized by multi-generational patronage and cases of long-term customer loyalty.