Here’s a summary of what customers describe about New Canaan Cleaners:
Prices:
- Minimum spend requirement: $30 per week for delivery service
- Free pickup and delivery service
- Credit card required on file for delivery customers
Services:
- Core Services:
- Dry cleaning
- Laundering
- Drive-thru service
- Same-day pickup (if requested before 8:30 AM)
- Specialty Services:
- Wedding dress cleaning
- Leather cleaning
- Pillow cleaning
- Comforter cleaning
- Rug cleaning
- Seat cover cleaning
- Expert tailoring and alterations
- Delivery Schedule:
Monday/Thursday:
- New Canaan (in-town)
- Norwalk
Tuesday/Friday:
- Greenwich (Tuesday only)
- Wilton
- Darien
- Stamford
- Bedford
- North Salem
- Ridgefield
- Westport
- Lewisboro
Business Features:
- Uses organic and biodegradable products
- Environmentally responsible methods
- Email notification system
- Electronic billing available
- Credit terms available
- Drive-thru service
Quality Highlights:
- “Impeccable” cleaning noted
- Thorough cleaning
- Perfect pressing
- No defects policy
- Expertise in fine garment care
Staff:
- Dave (manager/owner) specifically mentioned
- Known for:
- Polite service
- Friendly attitude
- Accommodating approach
- Exceptional service
Notable Mentions:
- 30+ year customer loyalty mentioned
- Accommodates emergency situations
- Flexible service options
- Reliable delivery service
Overall Impression:
New Canaan Cleaners positions itself as a premium, full-service cleaner with strong environmental consciousness and exceptional customer service. They’re particularly noted for their reliability, quality work, and comprehensive service offerings. The business appears to excel in customer accommodation and maintaining long-term relationships, with multiple reviewers mentioning exclusive long-term use of their services. Their combination of modern conveniences (drive-thru, delivery service) with traditional quality service appears to be highly valued by customers.